The TX State ID Services office is located on the second floor of the LBJ Student Center next to University Bookstore, in Room 2-9.1. Location map> Our mailing address: ID Services Department Texas State University-San Marcos 601 University Drive San Marcos, Texas 78666

Telephone: (512) 245-2297 Fax: (512) 245-1963 E-mail: General inquiries: idservices@txstate.edu

Our regular office hours are Monday - Friday, 8:00am - 5:00pm. Any special hours will be posted on this page.

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Lost Or Stolen BobcatCards

If your BobcatCard has been lost or stolen, notify ID Services immediately. Report your missing card using the Texas State CatsWeb service, at the ID Services office in person, or by calling 245-7700, so that your card can be deactivated. If you have chosen to link your card to a Wells Fargo checking account, you must also notify Wells Fargo Customer Service immediately by calling 1-800-TO-WELLS (1-800-869-3557) or visiting a local branch. Then come by the ID Services office to have a new photo and card produced. If your card links to a Wells Fargo checking account you will need to bring your new card to any Wells Fargo branch and request that the new card be linked. There is a replacement fee for lost or stolen cards. Your meal plan and Bobcat Buck$ account balances will be carried over to the new card.