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Contact Us


Our regular office hours are Monday - Friday, 8:00 am - 5:00 pm. Any special hours will be posted on this page.

Extended Hours - August 26-29, 2019 Open Until 6pm

Our offices will be CLOSED on the following dates:

September 2, 2019 - Labor Day

November 28 and 29, 2019 - Thanksgiving

December 23, 2019 - January 3, 2020 - Winter Break

January 20, 2020 - Martin Luther King, Jr. Day

March 16, 2020 - March 20, 2020 - Spring Break

The TX State ID Services office is located in Room 2-9.1, on the second floor of the LBJ Student Center next to University Bookstore.

Location map>

Lost Or Stolen BobcatCards

If your BobcatCard has been lost or stolen, notify ID Services immediately. Report your missing card using the GET website or free Android or Apple App, at the ID Services office in person, or by calling 245-7700, so that your card can be deactivated. If you have chosen to link your card to a Wells Fargo checking account, you must also notify Wells Fargo Customer Service immediately by calling 1-800-TO-WELLS (1-800-869-3557) or visiting a local branch. Then come by the ID Services office to have a new photo and card produced. If your card links to a Wells Fargo checking account you will need to bring your new card to any Wells Fargo branch and request that the new card be linked. There is a replacement fee for lost or stolen cards. Your meal plan and Bobcat Buck$ account balances will be carried over to the new card.