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Mail Services

Classes of Mail

First-Class Mail
Any mailable matter may be mailed as First Class Mail. The following examples are considered First Class matter and must carry postage at First Class or Priority Mail rates.

  1. Matter wholly or partially handwritten or type-written (including identical copies prepared by automatic type writer), originals or carbons, invoices, (except when accompanying the matter to which they are related), postal cards, post cards.
  2. Matter sealed and closed against postal inspection.
  3. Bills and statements of account, regardless of method of preparation or quantity of identical pieces mailed, except authorized enclosures in or attachments to Periodical or Standard mail.
  4. Price lists with written-in figures changing items or prices.
  5. Any business reply mail.
  6. Any certified and registered mail.
  7. Blank printed forms filled out in writing, including cancelled or uncancelled checks.
  8. A computer printout may or may not be First Class matter. It depends on the content. Contact Mail Services for additional information.
  9. If you are not sure if it is First Class, ask us!


Priority Mail
All First Class Mail exceeding 13 ounces and not exceeding 70 pounds is considered priority mail and, at the option of the mailer, any mail weighing 13 ounces or less. There is no minimum weight limitation. There is a flat rate up to 1 pound. Priority Mail service carries no guarantee and is advertized by the USPS as a 2-day delivery service.


Standard Mail
The following qualify for Standard Mail:

Product Samples
Printed Matter

Each piece of Standard Mail must be less than 16 ounces. Anything heavier must be mailed as Parcel Post or Priority Mail.
The specification for size and surcharge for single piece Standard Mail weighing one ounce or less are the same as for First Class.


Package Services / Parcel Post
The following are considered Parcel Post:


Library Materials

Media Mail:
Sound Recordings
Computer Media

Bound Printed Matter

Video Tapes

Each item must not exceed 70 pounds in weight and a maximum size of 108″ in length and girth combined.


Dorm Mail FAQ

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  • Mail Services handles intra-campus mail only that doesn’t require postage (ie. Student to student mail or department to student mail). We delivery intra-campus mail to each dorm once a week. Dorm mail with postage is handled by the USPS. They have their own mail courier that delivers to each dorm.

  • USPS, FEDEX, UPS, and DHL deliver mail directly to each dorm which has their own mail room. It would be best to call the front desk of the dorm and inquire about those packages. When a package shows up as “delivered to mail room”, this means it was delivered to the mail room of the dorm. Odds are the package is at the dorm mail room but the students that work the front desk have yet to process and send an e-mail to the student receiving mail.

    Contact the respective dorm that the mail was addressed to or contact Housing and Residence Life since they oversee dorms. Housing and Residence Life can be reached at 512-245-4663.

  • Forwarding services during the summer is handled by a Housing and Residential Life employee that works out of Print & Mail Services.  Forwarding mail is sent to the address that was listed when housing was assigned.  If this information needs to be changed please contact Housing & Residential Life at 512-245-4663.

Department Mail FAQ

General FAQ

Mail Pick-up & Delivery